The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data. Data is processed in accordance with applicable data protection regulations, including the EU's General Data Protection Regulation (DSGVO).
Storage of access and personal data
In principle, you can visit our website without providing any personal information. If you wish to shop, subscribe to our newsletter or use certain functions of our website, personal data will be collected. Every access to our website and every retrieval of a file stored on this website is logged. The storage serves internal system-related and statistical purposes. Logged are: Name of the retrieved file, date, time of retrieval, amount of data transferred, notification of successful retrieval, web browser, requesting domain, IP address of the requesting computer and search words. We process and store all personal data that you transmit to us in the context of e-mail inquiries (e.g. name, address, e-mail address, telephone number, etc.) in order to carry out the contact you have requested and for the further maintenance of customer relations.
Further personal data is only collected if you provide information voluntarily, in the context of an inquiry or registration or for the conclusion of a contract or via the settings of your browser. If we pass on data to external service providers, technical and organizational measures are taken to ensure that the data is passed on in accordance with the legal provisions on data protection. In the context of input forms, company name, VAT number, name, address, e-mail address, telephone number and birthday are collected to carry out contact, release of the dealer area, registration for seminars, as well as for the further maintenance of customer relations. If you have agreed to receive a newsletter via a corresponding form, we evaluate which contents of the newsletter are particularly interesting on a recipient-related basis in order to optimize our offer. In this context, the opening of certain content or the click behavior in the newsletter is recorded and evaluated as part of individual profiling. You can revoke your consent to receive the newsletter at any time. You will find the link to the unsubscribe page in every newsletter. All collected data will be stored by us until your written request for deletion.
Data transfer for contract fulfillment
For the fulfillment of the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose (e.g. credit card number, IBAN and BIC) to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us in order to process payments. In some cases, the selected payment service providers also collect this data themselves, insofar as you create an account there. This data is stored until the expiry of the warranty obligation.
The following cookies are used on our website and stored for 2 years after setting/updating:
- _ga: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
The following cookies are deleted from your hard drive after you close the browser (session cookies):
- _gat: Used by Google Analytics to limit the request rate.
- _gid: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
If cookies are not accepted, the functionality of our website may be limited. Cookies must be accepted in order to use our shopping cart. If you do not wish to accept cookies, you are welcome to order by phone or fax.
Use of Google Analytics for web analysis
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses methods that allow analysis of your use of the website. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
Your contract data is transmitted over the Internet in encrypted form using SSL procedures. We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.
Right of access and contact
You have the possibility at any time to request information about the data stored about you, about the origin of the data, the recipients and about the purpose of the storage of this data. In addition, you have the right to correct, block or delete your data in accordance with the legal provisions.
Right of complaint
You also have the right to file a complaint with a supervisory authority. For Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, phone: +43 1 52 152-0, e-mail: firstname.lastname@example.org, web: www.dsb.gv.at.